Permanently dyed hair, relaxed after 3 weeks. Now it's itchy and falling out! What do I do? Any

My sister is African American. She got her hair colored red with blonde streaks. She had it colored about 3 weeks before relaxing it. The hair dresser was actually going to relax it the same day. We used Motions Mild Hair Conditioning Relaxer. After leaving the relaxer in for about 10-15 min. her hair began to come out in huge clumps. We had to call another hair dresser to stop it from falling out because the hair dresser from the salon who initially colored her hair never returned our call. Now she says the hair that's left feels loosely attached to her scalp and like it's going to fall out if she combs it to hard. She also says that her head is throbbing with pain and it's very itchy. She's very scared! What should she do? Any suggestions?

Permanently dyed hair, relaxed after 3 weeks. Now it's itchy and falling out! What do I do? Any suggestions?

That sounds awful, sorry to hear.

Basically, your sisters hair is so fried from being overprocessed that it's breaking off at or near the scalp. It's traumatizing as hell, but assure her that it's not as if she's going bald permanently--the hair will grow back.

Honestly, the hair is so damaged that there's little chance of saving it. My suggestion would be for her to cut it as short as she can stand it and condition, condition, condition.

As for the hairdresser, make sure the salon knows about what happened--with a professional, this situation should never happen!

Permanently dyed hair, relaxed after 3 weeks. Now it's itchy and falling out! What do I do? Any suggestions?

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